All returns for exchange or otherwise are only possible on prior agreement with gayunder.com We accept returns for the exchange of faulty items or items that do not fit. We do not accept the return of change of mind purchases and we do not issue refunds other than with store credit.
Exchanges are possible when we are contacted within 24 hours of the order being delivered and we must have the returned items back within the next 7 days.
All exchanges are subject to availability of the replacement item.
Our authorization of a return does not guarantee we will accept an exchange or credit. All returned items must undergo quality inspections before we finalize the agreement. The item must be unworn with all original tags attached and in any original packaging supplied.